Privacy Policy
Effective Date: July 10, 2026
IsleRide ("we," "us," or "our") is dedicated to protecting your personal data. This Privacy Policy details how we collect, process, utilize, and protect your personal information in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines.
1. Information We Collect
We process individual streams of personal and sensitive data depending on your user classification within the IsleRide platform:
- For Passengers: Name, contact numbers, email address, transaction information, and real-time location markers.
- For Drivers: Profile name, contact numbers, transport network operational state, vehicle metrics, and official Driver's License information.
Important Notice for Drivers: Driver's licenses collected during the registration portal are strictly isolated and used exclusively for driver verification and platform safety protocols. This sensitive information is never disclosed publicly or repurposed for secondary metrics.
2. Third-Party Service Providers
To deploy island-ready route geometry and frictionless digital settlements, we explicitly transmit targeted telemetry parameters to verified international and domestic operations partners:
| Partner | Core Function | Data shared |
|---|---|---|
| Google Maps | Address lookup, route visualizations, and distance maps. | Coordinates, address parameters. |
| Expo Location | Background and foreground mobile device localization telemetry. | Precise latitude/longitude values. |
| Didit | Identity checking framework and driver identity anti-fraud verification. | Driver's License documents, selfies. |
| PayMongo | Bangko Sentral ng Pilipinas (BSP) compliant local transaction processing gateway. | Billing references, transactional payload. |
3. Purpose of Processing Data
We manage raw metrics on the grounds of legitimate systemic utility, operational contract fulfillment, and localized compliance pipelines:
- Facilitating continuous real-time matching metrics between local tricycle/tuktuk units and matching passenger demands.
- Compiling clear upfront calculations to avoid on-the-road negotiation friction.
- Fulfilling national verification and anti-fraud protocols using secure administrative mechanisms.
4. Your Rights Under the Philippine Data Privacy Act (DPA)
As a data subject registered inside the jurisdiction of the Republic of the Philippines, you wield explicit protections under RA 10173:
Right to Be Informed & Access
You may query if we hold any trace metrics regarding your physical lifestyle profile.
Right to Object & Erasure
You preserve an unhindered request path to delete your platform footprint permanently.
Right to Rectification
Instantly request operational corrections regarding inaccurate data records.
Right to Data Portability
Obtain direct structured digital printouts of your transactional records.
Exercise Your Rights
For security, correction, profiling adjustments, or inquiries regarding your rights under the National Privacy Commission guidelines, directly reach out to our assigned Data Protection Officer (DPO).
Contact DPO: [email protected]